Terms & Conditions for self storage

(Please scroll down for terms and conditions for small removals and van deliveries)

(We'll give you a printed version when you rent your self storage space).

1. 'US' and 'OUR' means the proprietors of Lock N'Leave Self Storage. 'YOU' and 'YOUR' means the signatory detailed on the agreement form.

2. This contract entitles you to rent the container space we designate to you for storage of any items owned by you which are deemed acceptable - see clause 3.

3. You may not sublet or receive payment from a third party for storing items in the container designated to you without our written consent. You may not store prohibited, illegal or stolen items, illegal drugs, potentially dangerous, damaging, explosive, inflammable or oxidising items, including propane or butane gas cylinders; plants or goods likely to encourage vermin or other pests or to cause an infestation; food or goods which should be frozen or refrigerated; any animals including pets, birds and fish. Any goods requiring a special licence or Government permission to store, import or export may only be stored if we have received a copy of the licence. We have the right to open the container and remove and dispose of any such items that we suspect of the above without informing you first.

4. No items may be left outside the container without our express permission. Any items left outside a container will be removed and disposed of at your cost without prior notice.

5. Without our express written permission, no activities involving selling (either wholesale or retail) renting or any business activity, repairs to vehicles or stored items will be allowed on the premises. Our planning permission allows for storage use only. No vehicles may be left on the premises unless you are present or unless we have agreed in advance and a parking charge is paid in advance. Any vehicles on site are there entirely at your own risk.

6. Hire charges are due monthly in advance. Charges are worked out on an averaged annual daily rate. (One month's rental is therefore charged at 365 days divided by 12, giving an averaged month of 30.42 days). Payments are due monthly on the same date each month based on the date the contract commences. We hold a £100 deposit which is refunded at the end of the contract subject to the container being undamaged and all outstanding debts cleared. We will hold on file credit or debit card details and will automatically take rental payments when due without informing or invoicing you first. Alternatively, payments may be made by standing order if arranged with us in advance.

7. We can give you 28 days notice to remove all items from the container at any time without giving a reason. If you fail to remove all items we are entitled to enter the container, sell or dispose of some or all items without further notice. The cost of the sale or disposal and the cost of entering the container will be charged to you. The net proceeds will be returned to you on request, less any outstanding debts and without interest being due.

8. Arrears: if you are more than 28 days in arrears, we shall be entitled to enter the container, sell or dispose of any items, without notice, as detailed in clause 7 above. It is your responsibility to ensure we receive payment when due.

9. We accept no liability whatsoever or howsoever arising in respect of loss, damage or expense arising from errors in information or advice provided by us whether or not due to negligence of us, our employees or subcontractors.

10. We shall not be liable to you or any person or item that you bring onto the premises, for any direct, indirect, special or consequetial loss or damage, costs, expenses or other claims for loss or injury, or compensation however caused. We recommend that you arrange your own insurance cover for items on the premises.

11. We review our charges periodically, You will be given 28 days notice in writing of any increases.

12. We require you to provide us with 7 days notice if you wish to end the contract. The container must be empty, unlocked and available to us in the same condition that you rented the unit by the end of the 7th day. Any damage must be either rectified by yourself or we shall charge repairs at cost.

13. Whilst every endeavour is made to ensure accuracy, any advertising or literature is intended to present a general idea of the service and should not be assumed to be a basis for a contract. These terms and conditions supercedes any previous contract.

14. Use of the stairs located on site will be entirely at your own risk. Do not use them unless you have been instructed on their use and you have followed the operating procedure. If in any doubt, don't use them but seek advice from us.

Terms and conditions for small removals and van delivery/collection services.

1. "WE", "US" and "OUR" means the proprietors, employees, drivers and subcontractors of Lock N' Leave Self Storage. "YOU" and "YOUR" means the person or persons booking our services. We will require a copy of these terms and conditions to be signed before we undertake and work.

2. We will refuse to carry any prohibited, illegal or stolen items, drugs, potentially dangerous, damaging, explosive, inflammable or oxidising items, including gas cylinders; any animals including pets, birds or fish. Any goods requiring a special licence or Government permission to transport, store, import or export may only be carried if we have received a copy of the licence.

3. We accept no responsibility whatsoever or howsoever arising in respect of loss, damage or expense arising from errors in information or advice provided by us whether or not due to the negligence of us.

4. We shall not be liable to you or any person or item that you bring onto our or your premises or into the vehicle for any direct, indirect, special or consequential loss or damage, costs, expenses or other claims for loss, injury or compensation. Additionally, we accept no responsibility for loss or damage to persons, or items carried to or from the vehicle by us. We operate a budget removals service; as such all items are loaded, carried, and transported entirely at your risk. We take no responsibility for damage to properties. You are advised to arrange your own insurance cover.

5. We shall not be responsible for any delays caused by road, weather, sea or traffic conditions. We shall not charge for rest periods taken by the driver, but will charge for waiting periods and loading/unloading time. The hourly rate is rounded up and is charged in half hour increments, subject to a minimum 2 hour charge. The mileage is rounded down to the nearest full mile recorded on the vehicle's odometer.Hours and mileage are charged from leaving base until returning to base, unles otherwise agreed. Base is understood to mean our self storage facility address.

6. The vehicle is only insured for road use. Should you require the driver to take the vehicle off the public highway, this shall be at the sole descretion of the driver and shall be at your risk. Any damage to the vehicle or recovery needed should the vehicle become stuck shall be at your cost.

7. The gross vehicle weight is 3500kg. The maximum permitted load is 1440kg (approx 1.4 tonnes). The driver is instructed not to proceed if, in his opinion, he is unhappy to continue due to the weight of items or insecurity of the load. All doors on the vehicle must be able to fully close and lock - no items may stick out of the back or side of the vehicle. No items may be placed in the passenger compartment of the vehicle unless the driver expressly agrees, the items are secured and do not obstruct the driver's view or ability to proceed safely.

8. Up to two pasengers may be carried in the vehicle only on the express understanding that they are not fare-paying and their carriage in no way forms part of our collection and delivery service. Passengers may only be carried in the passenger compartment and must comply with the law regarding seatbelts.

9. We designate the vehicle and our premises as no smoking areas, to comply with UK Law.

10. In the event of a failure of the vehicle preventing us from commencing or completing our collection & delivery service on the day agreed or at all, our liability shall be limited to a full refund of any monies paid for this service. We shall however use our best endeavours to remedy any situation should it arise.

11. Whilst every endeavour is made to ensure accuracy, any advertising or literature is intended to  present a general idea of the service and should not be assumed to be a basis for a contract. This contract supercedes any previous contract.